Tip - Telehealth CEO - "find how to earn"
“I’ve probably spent about 20 years of my life working to get telehealth accepted more broadly and in just three months we were able to roll it out. It was thrilling to watch our frontline employees accept it and work with it under the incredible circumstances of the pandemic and to see the difference it’s bringing to our residents’ lives.”
Pain Ahead, But better.
Mr Reid predicts its popularity means they won’t be going back to waiting for doctors in waiting rooms anytime soon. But while IRT has achieved a lot in a short time, the impacts of the fires, storms and COVID-19 have put a lot of pressure on finances, he said.
“We are certainly not where we thought we would be at this point six months ago. Last year, we broke even in our year-end results and we were shooting for a modest profit this year. That’s no longer the case as for many of our colleagues.”
As part of its adapted plans IRT will focus on four main areas in 2020-21 to ensure quality care for clients while looking after ever toiling staff, the telemed ceo said.
“The first is to find new ways to generate revenue so we can continue to be the community-focused, not-for-profit organisation we are today. The second is to ensure our organisation is best aligned to support the important work of our frontline employees.
“Third is cost containment and stripping out non-essential costs, diverting all available resources to the frontline, align with customer demand and needs.”
TOP THREE TIPS IN TELEHEALTH ARE:
"find how to earn"
"find new ways to generate revenue"
"Streamlining business telehealth workflow"